Privacy Policy
The short version: we only use what you share with us to respond to your enquiry, and we never sell your data. Here are the details.
Last updated: June 2026
What we collect
When you submit our quote or contact form, we collect the details you provide: your name, company, email address, phone number and the description of your project. If you contact us on WhatsApp, phone or email, we receive the information you choose to share there.
How we use it
We use your information for one purpose: responding to your enquiry and, if you become a customer, managing your orders. We do not sell, rent or trade your personal information to third parties, and we don't add you to marketing lists without your consent.
How form submissions are processed
Our website forms are delivered to our inbox via a form-processing service (Web3Forms), which transmits your submission to us by email. Submissions are not stored on this website itself.
Analytics & cookies
This website may use basic analytics to understand how visitors use it (pages visited, approximate location, device type). This data is aggregated and does not identify you personally. We do not use advertising or tracking cookies.
Data retention
We keep enquiry details for as long as needed to respond and to maintain our business records. You can ask us to delete your information at any time.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us at info@aceknitwear.com and we'll respond promptly.
Contact
Ace Knitwear, C6, Hampton Court Business Park, Chandigarh–Ludhiana Road, Focal Point Phase-8, Ludhiana, Punjab 141123, India. Phone: +91 99158 06440. Email: info@aceknitwear.com.